Reference

Terms and Conditions That Govern Your 966game Account

These terms set out how your account works on 966game — what you agree to when you open one, how your wallet operates, and what applies to deposits and withdrawals via JazzCash, Easypaisa, and Raast.

JazzCash & Easypaisa wallet terms applyRaast transfer conditions coveredAccount eligibility by local lawBinding on account registrationApplies to all device access

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HOW WE OPERATE

How 966game Applies These Terms in Practice

We do not change these terms without notice. When an update is made, you will see a notification on your next login and the revised version will be dated at the top of this page. You can continue using the account or close it — continuing counts as acceptance of the updated terms.

Account Data & Retention

We keep your account data for as long as your account is active and for a period after closure as required by our operational obligations. You can request a summary of what we hold.

Security on Your Account

Login is protected by OTP verification sent to your registered mobile number. If you suspect unauthorised access, contact support immediately to lock the account before any wallet action is taken.

Cookie and Session Use

We use session cookies to keep you logged in across the lobby. No third-party ad cookies are used to track your wallet or payment activity outside the platform.

Requesting a Terms Change or Clarification

You cannot negotiate individual terms, but you can request a written explanation of how a specific clause applies to your account. Submit this through email support with your account reference.

What These Terms Actually Cover

966game Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By opening an account on 966game, you enter into a binding agreement with us. These terms apply to every session, every transaction, and every support interaction you have through the platform. They are not optional reading — they define what we owe you and what you

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commit to us. When you deposit via JazzCash, Easypaisa, or Raast, the transaction is subject to both our account terms and the rules of the wallet or payment rail you use. We process what the payment provider confirms. If a transfer fails on your wallet's end,
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we do not credit your account until funds are received and verified on our side. Withdrawals follow a verification step: your account name must match the registered wallet name for JazzCash or Easypaisa, and your Raast ID must be linked correctly before a payout is released.
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We may ask for identity confirmation if there is a mismatch. This is not a delay tactic — it is the step that keeps your money going to the right place. These terms are written under the assumption that you are accessing the platform from a
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region where doing so is permitted by local law. If local rules change, or if your region becomes ineligible, we reserve the right to restrict or close account access. We aim to notify you before any restriction takes effect.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

CONTACT CHANNELS

Reach Us About Any Terms Query

If any part of these terms is unclear, or if you believe a term has been applied incorrectly to your account — whether it is a deposit hold, a wallet name mismatch, or an access restriction — contact our support team directly. We handle terms-related queries through the channels below and aim to respond with a clear explanation, not a template reply.

Team online

Live Chat

Start a chat from the account dashboard. Use this for urgent queries about a held transaction or a wallet verification block on your JazzCash or Easypaisa payout.

Email Support

Send a detailed message if your query involves account history, a Raast transfer dispute, or a written record of how a specific term was applied to your account.

Account Help Centre

The help section inside your account covers common terms questions — wallet linking, name verification, and what triggers a restriction under these conditions.

Common Questions About These Terms

These are the questions we hear most often about how our terms work — covering wallet rules, account access, what happens when terms change, and how to raise a dispute.

Yes. Completing the account registration process means you have read and accepted these terms. There is no separate sign-off step — opening the account is the agreement.

We will restrict or close access in line with any applicable legal change. Where possible, we notify you first so you can withdraw your wallet balance before the restriction takes effect.

This is a fraud-prevention requirement under our terms. If your JazzCash or Easypaisa account name differs from your registered name, the payout is held until identity is confirmed through support.

A notification appears on your account dashboard at your next login. The updated page carries a revision date. Continuing to use the account after seeing the notice counts as acceptance.

Yes. Email support with your account reference and the specific clause in question. We will provide a written explanation of how the term was applied and why, usually within a few working days.

Our account terms cover all payment methods uniformly. Each method also carries the individual rules of its provider — Raast, JazzCash and Easypaisa each have their own transfer conditions that sit alongside ours.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Terms and Conditions That Govern Your 966game Account

How 966game Applies These Terms in Practice

Account Data & Retention

Security on Your Account

Cookie and Session Use

Requesting a Terms Change or Clarification

Reach Us About Any Terms Query

Live Chat

Email Support

Account Help Centre

Common Questions About These Terms

01 Do these terms apply the moment I open an account?

02 What happens to my account if local law restricts access in my region?

03 Why does my wallet name need to match my account name for withdrawals?

04 How will I know if the terms have been updated?

05 Can I dispute how a term was applied to my account?

06 Are there separate terms for Raast transfers versus JazzCash deposits?

Terms & Conditions

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